It is usually best to refrain from using „I understand“ because it is far too easy for the other person to challenge. „No, you don`t, how did you understand what I went through?“ Misused, it can also come as condescending. 2. Identify common themes or elements of the two frames 3. Identify a higher meta-image that includes both sets of images It`s worth adding that „but“ is worth using if that`s really what you mean. When I was in command of the Richmond NLP Group, I invited a well-known NLP coach to do an evening for us. He said, „I would love that, and I work in London that day.“ If you want to express your point of view while maintaining the relationship by recognizing another person`s right to express a different point of view, you can use the „framework of agreement“ that uses „and“ instead of „but.“ Using the framework of the agreement, avoid using words such as „but,“ „again“ or „but,“ that deny what the person has just said. They will deny everything that has been said in advance and prevent the transition to a contractual framework. Instead, use „and“ or „also“ that brings the two statements together.

In professional or professional contexts, the framework of the contract adopts one or more of the following form combinations: the basic idea of the contract framework is: say „yes and“ instead of „yes, but.“ Saying yes is to follow (pacing). You paraphrase or repeat what your interlocutor says. To say „and“ is to lead. Then you lead with your ideas and encouragement. As a result, the Milton model still uses „and“ instead of „but.“ 5. Framework for negotiations with regard to the meta-framework The framework of the agreement locks up each negative so that the communication is generally well received. The framework of the agreement is one of the following forms:- The framework of the agreement is useful if two parties fail to agree on something. There are usually 4 strategies that one can choose if one deals with disagreements: for the purposes of our example, we assume that responding to B`s disagreement is to be dissatisfied (remember – the importance of your communication is the answer you get). The last element of the framework of agreement is to guide the person with whom we communicate towards the result we want, that is to avoid the resistance of others, keeps all those involved in what is said, while remaining open to new ideas. The contractual framework is very useful for resolving all kinds of conflicts, as well as for selling and negotiating.

Note that there is no real agreement in any of these cases, „you might be right“ leaves the door open for „You may also be wrong.“ If there is no commonality…